May 13, 2008

Secrets to Success - What Are Yours?

Posted by: Erin Blaskie of BSETC on 05/12/08

Everyone has secrets to their success. It’s what makes them tick and it’s what makes them get things done. I’d love to share with you the secrets to success that I have found and would love to hear about yours.

I think that regardless of what we do in business, be it blogging, administration, bookkeeping, etc., we still need to have that secret in order to push forward.

1. The Speed of Implementation.

I can’t take full credit for this. I mean, I’ve always done it but I didn’t come up with that line. I don’t really know who originally said it but I saw it on an Eben Pagan video and it resonated so well with me. To be successful, you must take your ideas and implement them - FAST. Don’t hold back and don’t dilly-dally with details and with trying to be perfect. Get it up there and out there and tweak as you go.

2. Using Your Strengths & Delegating the Rest.

Don’t try to do everything yourself. Let’s face it - we all know you’re brilliant but to be successful, you need to learn that you aren’t the best person to do everything in your business. Read the E-Myth Revisited for a great take on what it means to wear many hats as an entrepreneur. It’ll make you realize that you should focus on what you’re good at and then delegate out the rest. Find the right people and they’ll pay for themselves.

3. Surround Yourself with a Good Support System.

This is essential. I’ve always been blessed with a great support system. My family has always supported my dreams and has never held me back (even if some of them - like wanting to be a millionaire before I turn 30 - seems far-fetched) and my husband is numero uno in terms of providing me with space and time to grow and build my business. Learn to surround yourself with positive people and rid yourself of the toxic people.

4. Only Do What You Love to Do.

I try to implement this daily. I don’t do anything I don’t love to do. Why? If I do things I don’t like to do, I run the risk (the high risk) of doing a poor job at or taking light years to turn it around to my client. We’re not meant to do everything. We’re just not. It’s the same with clients - we’re not meant to work with everyone. We’re meant to do the work where our passion lies and where our heart is because THAT makes us successful.

5. Only Work With People Who Energize & Inspire You.

This is really important. While it sounds similar to the support system, this refers more directly to your clients and/or customers. I’ve had an interesting entrepreneurial life thus far and I’ve met both really amazing clients and other clients whose styles did not mesh well with mine. I’ve come to learn that I’ve got certain characteristics that not everyone can get used to - for example, I only do scheduled calls due to my busy work schedule - and if the people I work with can’t come to terms with that, we won’t work over the long-term. So, find people that you are inspired and energized by and who embrace your talents and understand the way you work.

6. Limit Your Overhead.

Don’t do things in a complicated way. I swear to you, for everything you want to do in your business, you can usually do it on the cheap AND get a really professional result. I’ve hardly spent any money on marketing or advertising for my business. Aside from my website, I have very little marketing overhead. My websites are done inexpensively too because I do them myself. I understand that not everyone has that talent but do your research, stay in the green and you’ll become more successful. Think of how much less stress you’ll have when money is not an issue!

7. Be Aware of Your Human-ness.

I love this one. I often find that in the land of the entrepreneur, too many people forget that they are human (or that those they are talking to are also human). What I mean is that often times, things are done or said that would never be done or said if both parties were standing in the same room. Treat your fellow entrepreneurs with respect and you’ll go a lot farther. This too is something I’ve learned as I’ve grown as a business owner and moved out of that ‘corporate’ mindset.

8. Be Generous.

Don’t be afraid to give away information or help out your fellow business person for nothing in return. I don’t mean start giving away your services for free but sometimes, provide advice or give away an ebook and do it for free. Don’t ask for a favor in return and don’t ask for payment. Just do it. It feels great and people will remember you. Michael Port, a past client of mine, used to quote often “Long after you’re gone, people won’t remember what you said but how you made them feel.”

What are your keys to success?

Blog carnivals - a link building secret weapon

One thing which has been alluded to briefly here on BusinessBlogConsulting.com in a couple previous posts is blog carnivals — a relatively untapped opportunity for blog marketing and link building.

It was fellow Business Blog Consulting contributor Toby Bloomberg who first turned me on to blog carnivals. For those who aren’t aware of what a blog carnival is, it is a traveling column on a particular subject matter that is passed on from blog to blog, each blogger selecting a topic in that subject matter and including relevant resources accompanied by their own commentary about those resources. For example, there might be a blog carnival on nonprofit marketing and indeed there is. The members of the blog carnival rotate in and out, kind of like a column rotates. Here is an example post from a nonprofit marketing blog carnival.

Why should you care about blog carnivals? In short, because it’s a great way to grow your link popularity and thus your search rankings, and because it’ll also gain you visibility in the blogosphere amongst bloggers. This can be accomplished in two ways:

  1. First, by hosting a blog carnival, you garner links you wouldn’t otherwise have garnered from the other blog carnival hosts as well as other bloggers who follow that blog carnival (assuming of course your posts are of some value!).
  2. Second, even if you don’t join a blog carnival, you can submit your own posts to the current host for consideration in the next carnival post. For instance, in the example carnival post above on nonprofit marketing (which focused on “Creating and developing online communities through Web 2.0″), imagine if you had written a post on “How Nonprofits Can Use MySpace” and then gotten that post included in that week’s edition of the carnival — and all it would have taken is reaching out to the host via email to get on their radar.

Check out BlogCarnival.com, a directory of blog carnivals, to see if a blog carnival already exists for your industry or topic of interest.

Cirque du Soleil Does Killer Outreach to Bloggers

Earlier this month I went to Las Vegas to attend (and speak at) PubCon, a conference renowned among search engine marketers. Many of my fellow SEO professionals in attendance were also bloggers. The organizers of Pubcon, including Brett Tabke and Joe Morin, had the foresight to offer the bloggers an irresistible offer, a “Bloggers Night Out“…

“So to put a twist on things, we are excited to announce that we have secured several hundred tickets to some of the best live theatre that Las Vegas has to offer. After years of having conferences in this town we’ve made a few friends and now these friends of ours at venues such as Blue Man Group, Cirque Du Soleil, MGM Grand, Treasure Island and The Wynn Las Vegas have graciously offered us tickets for our attendees in the hopes that they wouldn’t mind compiling a little review telling them what you think of their shows.”

KaI was really, really impressed with the generous offer. So I put my hand up. And I’m pleased to say that I was one of the lucky recipients to the Cirque du Soleil show called “Ka.” I’m a huge fan of Cirque du Soleil and had high expectations for this show. And boy it did not disappoint! I had a great seat and to take the show in. It was quite a different show from the ones I had seen in the past, such as La Nouba, Alegria, and Saltimbanco. It was a spectacle full of warriors swinging from ropes and jumping off balconies. They did the most amazing stunts on the stage as it rotated and tipped to the vertical.

It’s really forward-thinking on Cirque du Soleil’s part to agree to participate in something like this for Ka and for their other show, Mystere. Not only did I enjoy their show immensely, but I was clearly happy to blog about it to tell you what an amazing time I had (as you read in the paragraph above).

Now my challenge to you: can you emulate Cirque du Soleil’s marketing prowess by giving something of significant value away to bloggers? Reach out with this gift to bloggers in a positive, non-demanding way, and then get out of the way so those bloggers can spread the word about your quality service, product or, in this case, show.

Extraordinary customer service inadvertently becomes blogger outreach

Anyone who knows the online retailer of shoes and handbags, Zappos will know that they are renowned for their stellar customer service. But this story blew me — and many other bloggers (such as Seth Godin, Jason Kottke, and the folks at 37Signals) — away:

I Heart Zappos

In this post, Ms. LaMarr shares a poignant and heartfelt story that brought tears to my eyes. She described how she bought shoes for her mom that didn’t fit, didn’t get around to returning them, then her mom died. Out of her heartache came one ray of light: from Zappos, the online shoe store where she bought the shoes. Not only did Zappos arrange for a UPS pick-up, they sent her a bouquet of flowers along with their condolences.

Guess what? The customer that Zappos treated with such care and concern happened to be a blogger, and one with some readership. The word of Zappos good deed spread like wildfire. It’s still spreading. This was no PR stunt, it was simply a genuine act of human kindness, and it earned Zappos a ton of kudos in the blogosphere. This is inadvertent blogger outreach at its very best.

Contrast that with the slap in the face that Spirit Airlines CEO Ben Baldanza issued to one of their supposedly valued customers by inadvertently CCing the customer in his email reply to his employee:

Please respond, Pasquale, but we owe him nothing as far as I’m concerned. Let him tell the world how bad we are. He’s never flown us before anyway and will be back when we save him a penny.

As you can probably guess, word of the Spirit Airlines CEO’s affront got out to the blogosphere. And boy did it turn into a blogstorm. Now this post is number 3 in Google for “spirit airlines.” Classic. I don’t feel any sympathy for the airlines. Ben Baldanza literally asked for it — “Let him tell the world how bad we are.” Oh brother.

All this just goes to show, one good (or bad!) turn deserves another. Karma is alive and well in the blogosphere.

 

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