October 11, 2008

How Interactive is Your Blog? Measure It!

One of the coolest things about business blogging is the social interaction and community that is built when readers leave meaningful comments. Like a good story, a post elicits a response from the reader. As your community develops, the value of your brand increases. But this warm and fuzzy feeling that people get about your brand as they interact with you on your blog can be hard to measure and quantify. That’s where blog interaction metrics come in.

Building a blog to one or more interaction metrics can help you focus on what’s important - brand engagement.

Do you measure a successful post by the number of readers, bookmarks added to del.ic.ious, diggs, comments, number or quality of backlinks, or a combination of all the above? Some metrics have a place in your blog marketing scorecard, like number of comments. And some do not, like number of trackbacks (unless you like counting spammers — and that you could do all day!). Because the last thing you need is just more data for the sake of data.

Avinash Kaushik came up with some really nifty blog success metrics that really resonate with me. I bet they’ll resonate with you too. They are:

  • Raw author contribution (posts per month and words per post)
  • Audience growth (onsite & offsite, visitors and unique visitors)
  • “Conversion” rate (comments per post)
  • Citations (blog inlinks, Technorati rank)
  • Ripple Index (# of unique blogs linking to your blog)
  • Cost (time, hardware/software technology, opportunity cost
  • Benefit / ROI (comparative vs. direct vs. “non-traditional” vs. unquantifiable)

As you start measuring the above and then gauging the success of what you’re doing on your blog based on these metrics, you can tie your activities back to something more meaningful than just the “hits” you’re generating.

If you want to learn more about metrics, I encourage you to watch the archived recording of a “Website Metrics and ROI” webinar that Avinash and I presented last year. No registration required. Just click and watch (or download). It’s 100 minutes of the two of us talking about our favorite metrics — not just for blogging, but also email marketing, web marketing, search marketing, and more. And if you just want to scan over our Powerpoint slides before you invest 100 minutes of your time (and I don’t blame you — time is precious!), here’s the PPT file. Enjoy!

FeedBurner Blog Metrics

What blog metrics do you value most? How do your readers interact with you? Do you have any particular reporting tools you recommend? Your interactivity is welcome and invited.

Do You Need a Blogging Regimen?

As a certified Business Blog Consultant–I’m still awaiting the paperwork, but I’ve been assured it’s on it’s way–I work with a number of businesses on their blog and other Web marketing strategies. Being a blog consultant is tricky; much of our work is up front.

We often design a blog, set it up on either WordPress or TypePad, strategize with the client, identify influential bloggers in their industries, and show them how to work the software.

Often, that’s where our work ends. Some of our clients blog regularly and see the expected, positive results and return on their investment. Others, unfortunately, put up one or two posts and begin the shame spiral of neglect.

Although I’ll sometimes nag a client who’s blog is whithering on the vine, there’s not much I can do–short of ghost blogging–to get their blog back in shape.

Which is why I wrote Jumpstart Your Blog: A Business Blogging Workout Regimen. The article reviews some blogging basics along with the amount of time new bloggers should spent on each activity.

I’m not sure if this is a salvo against abandoned blogs, a wake-up call to companies that have neglected their blog, or a reality check to people who are thinking about a blog but don’t realize the time and passion that needs to be committed to a successful business blog…I guess I’ll leave that up to you to decide.

If you do have a new or lapsed blog, perhaps all you need is a workout strategy. What do you do when it’s been a while since your last blog post?

 

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