One of the coolest things about business blogging is the social interaction and community that is built when readers leave meaningful comments. Like a good story, a post elicits a response from the reader. As your community develops, the value of your brand increases. But this warm and fuzzy feeling that people get about your brand as they interact with you on your blog can be hard to measure and quantify. That’s where blog interaction metrics come in.

Building a blog to one or more interaction metrics can help you focus on what’s important - brand engagement.

Do you measure a successful post by the number of readers, bookmarks added to del.ic.ious, diggs, comments, number or quality of backlinks, or a combination of all the above? Some metrics have a place in your blog marketing scorecard, like number of comments. And some do not, like number of trackbacks (unless you like counting spammers — and that you could do all day!). Because the last thing you need is just more data for the sake of data.

Avinash Kaushik came up with some really nifty blog success metrics that really resonate with me. I bet they’ll resonate with you too. They are:

• Raw author contribution (posts per month and words per post)
• Audience growth (onsite & offsite, visitors and unique visitors)
• “Conversion” rate (comments per post)
• Citations (blog inlinks, Technorati rank)
• Ripple Index (# of unique blogs linking to your blog)
• Cost (time, hardware/software technology, opportunity cost
• Benefit / ROI (comparative vs. direct vs. “non-traditional” vs. unquantifiable)

As you start measuring the above and then gauging the success of what you’re doing on your blog based on these metrics, you can tie your activities back to something more meaningful than just the “hits” you’re generating.

If you want to learn more about metrics, I encourage you to watch the archived recording of a “Website Metrics and ROI” webinar that Avinash and I presented last year. No registration required. Just click and watch (or download). It’s 100 minutes of the two of us talking about our favorite metrics — not just for blogging, but also email marketing, web marketing, search marketing, and more. And if you just want to scan over our Powerpoint slides before you invest 100 minutes of your time (and I don’t blame you — time is precious!), here’s the PPT file. Enjoy!

What blog metrics do you value most? How do your readers interact with you? Do you have any particular reporting tools you recommend? Your interactivity is welcome and invited.

With as many right things you can do with a blog to make it successful, there are nearly as many things you can do wrong. Below are 3 common mistakes companies make with corporate blogs, why they make them and what you can do to avoid them.

Mistake Number One: Not Setting Goals
Many business blogs are started without specific goals. Blog software is typically so easy to install and setup that the number of new blogs has been overwhelming, making it difficult for any one blog to stand out.

Identifying the purpose of the blog is as important as researching similar blogs and the communities they are involved with. The networks of users associated with blogs similar in purpose and content to your own should match the blog’s target audience.

Mistake Number Two: Not Keeping Control
Since many companies start blogs as an experiment, they often are not taken as seriously. As a result, third party blog hosting platform and url are often used such as companyname.blogspot.com, companyname.wordpress.com or companyname.typepad.com.

Why shouldn’t you host your blog using a third party domain name? First, you have no control. If you want to change blogging platforms, there is typically no reasonable way to redirect traffic from the old blog to the new address in a search engine friendly way.
Mistake Number Three: Not Sourcing Content
The excitement and promise from starting a corporate blog can often become a case of overenthusiasm when it comes to writing content. Most people are hard pressed to write good emails, let alone 400 word blog posts. Writing original content every day or at least a few times a week can become near impossible if plans are not made editorially and for sourcing content within the organization.

Obviously there are many more mistakes companies make with corporate blogs ranging from not optimizing blog templates and posts to inconsistent posting to a lack of metrics. We’ll save those for another “Business Blog Mistakes” post version 2.0. Companies that want to avoid making business blogging mistakes can hire a blog consultant like the folks at TopRank or any of the contributors listed in the left side bar of Business Blog Consulting.

Back in December of 2007, I decided that I wanted to try something new and fresh with my website. I was also getting tired of the standard websites with their uniform look and I didn’t really feel like I was getting any benefit from it. So, I did a bit of research and decided that I wanted to try a blogging platform and after a bit more research, I chose Wordpress.

Before I fully converted to the blog, I was receiving approximately 900 unique visitors each month.

• By January, one month after I converted, I was receiving 1300 unique visitors.
• By February it had grown to 2500 unique visitors
• In March, it had grown to 4000 unique visitors in the month.

That is four times the traffic I started with!

So, let’s look at the top five reasons why you need a blog (in my biased opinion, WordPress is the way to go so I will reference WP throughout this post but you could use any blogging platform to achieve these same benefits…):

1. Blogs are User-Friendly and Very Easy to Use

The upside to having blog software as opposed to a website is that it is very user-friendly. The blog uses a GUI, or a graphic-user interface, which means that that everything that you may need to do is laid out in simple to understand graphics. The blogging software also conforms to the standards of most other software programs. For example, the graphic icons you see in Microsoft Office programs are very similar to the graphics you’ll see inside of your blog.

The reason that this is so important is that YOU can update your OWN website and you don’t need to pay high prices in web design fees to do so! There is no messing around with HTML code, you can avoid having a dull, lifeless site that people only visit occasionally and instead, you can update it yourself and give people a reason to return again and again and again.

The other upside to this is that when you want something changed quickly, you can do so. You no longer have to wait on a web designer or a virtual assistant, you can just pop in to the dashboard and update the page you need to make changes to and click save and boom – you’re done!

Making regular posts is also easy to do. In a few, short clicks and then some keystrokes for the body of your post, you can have fresh, new content on your blog immediately. If you’re feeling particularly creative one day, you can write a series of posts and save them all to post on future dates. For me, I will write eight or nine blog entries at a time and save them to post one or two days apart. This is also useful if you are going on vacation. In February, my husband and I went to the Dominican for a vacation and before I left, I wrote blog entries to cover the week I was gone and just posted them in advance. On the days that I specified, my blog entries showed up on the blog!

2. Blogs Are Easy to Navigate

All blogs follow a fairly standard style of formatting and navigation. Although each template may look different, they all contain the same standard elements. When I visit a blog, I always know where to go to see Recent Posts. I also know that on the majority of blogs, I will be able to find a place to subscribe to the blogs feed. A feed is simply a syndication of your blog entries. That syndicated text is then sent out to your blog visitors feed readers and is sent out to the search engines, etc. This is part of the reason that blogging is so powerful in getting people to your site.

Have you ever visited a website where every menu has been different and each sidebar contained different text depending on where you were on the website? Those types of websites are confusing and they don’t lead the website visitor where they should be going. With blogging software, it remains standard and is always updating itself. When you make a change on one sidebar, it automatically updates on every other sidebar which eliminates any sort of confusion for your website visitors.

A great book I want to recommend is Steve Krug’s “Don’t Make Me Think.” Even if you don’t design websites, you want to read this book. A lot of the reasons that I love blogs are outlined in his usability section. He references making websites more functional by following his principles but what is so great is that a blog already conforms to many of his standards.

3. People Can Subscribe to Your Blog and Stay Current

Now, I want to explain what RSS is first. RSS stands for Really Simple Syndication. What it is is a family of web feed formats used to publish frequently updated digital content, such as blogs, news feeds or podcasts. People who are into blogging will use your RSS feed to do a few things:

• They may subscribe to receive a daily digest of new content. Think of how powerful this is in terms of keeping you in touch with your target market. If someone receives constant, updated messages from you, you are always in their line of sight and they will see what you are up to, new products or services you are launching and how much knowledge you have on your chosen subject.

• They may also add you to their feed reader. I have a program that I use called Feed Demon and this software program tracks all of the blogs I am interested in by capturing and updating the feed that comes from the blog. Each day I can open up this software program and have an instant summary of every blog I have subscribed to and I can review what it is people are talking about. This allows me to stay current without having a thousand bookmarks in my internet browser or trying to remember which blogs I liked to read. The same is true for your visitors. They want a quick, easy way to be reminded that you exist and that you are posting things that they want to know about.

Normal sites don’t do this for you unless you are putting out a monthly ezine that contains all of your business updates. By having the blog, you can nearly cut out the monthly ezine and just let the blog do the work for you!

4. Search Engines Love Them and They Are Content Managers

In fact, it’s so easy to build content on your blog that I have actually created info-products based on content I had blogged about over the past year. Info-products become simple to do because you aren’t creating fresh, new content each and every time. What you blog about could become an article which could turn into an e-book. Blogging gets you into the habit of writing and creating which then allows you to easily and effortlessly create info-products.

Your visitors will also love this because when they show up on your site looking for assistance in your chosen profession, they can find a whole archive of great content. Most of my blogging clients will archive their past newsletters or e-zines on their blogs so that their clients can read past issues without having to download PDFs or visit thirteen or fourteen different web pages.

Search engines love blogs for a number of reasons. Number one, they love the fact that fresh, new content is being posted all of the time. Even if you are only updating it once a week, you will still see the benefits from it. Each and every time you post something to your blog, the search engines are automatically pinged and if you have pinging software installed, which is free and simple to use, it’ll automatically ping the different services that should be pinged.

Number two, search engines love hyperlinks and trackbacks. Hyperlinks are links to other people’s websites, blog entries, audio files, etc. and track backs are special links from someone else’s blog entry that let the other person know you’ve blogged about him or her. It also posts YOUR entry on their site for other people to read. This is how blogging also becomes so viral.

5. They Become an Active Networking Source for Your Business

For me, I have met a number of brand new people through my blog. Some of these people became clients, others were just frequent readers that became friends and others asked me to collaborate with them on special projects. By having a blog, you can become a place where people visit to learn about what it is you are writing about but also so that they can meet you, get to know you and someday work with you. You can build a community and allow other people to meet through you which then allows people to talk about you and get your name out there.

If you think of standard networking, you think of people showing up to an event for about an hour, rushing through the crowds trying to get business cards and then leaving the event and never really having a true feeling of connection. I’m sure we’ve all experienced this. Blogging gives your interested parties a place to come to learn about you. They can start to see how you both would benefit from knowing each other and they will be more apt to approach you over time. This is a much more effective way to network and you don’t need to worry about your business card being thrown in the trash.

Another way that it becomes a networking tool is when you reach out to other people’s blogs. Once you start blogging, you will quickly realize that the whole world is blogging and there are many great things to be read. By visiting other people’s blogs and leaving comments on their posts, you will do two things: one, you will introduce yourself in a non-threatening or non-imposing way to someone you may not have wanted to just e-mail in the past and two, by showing that you have interest in that subject on their blog, you’ll gain interested visitors who share similar interests.

Erin Blaskie is the owner of Business Services ETC, The VA Coach and VA Matchmaker.  She services internet marketers, coaches, speakers and solopreneurs with their everyday operational needs which frees up their time to focus on the big picture.  She can be found at www.erinblaskie.com.

Feed readers are tools that keep track of the blogs you have interest in. You may use your feed reader to keep track of competitor’s blogs or blogs that will notify you of trends or important news. Whichever blogs you choose to add, there are some great ways that you can make use of that blog traffic.

Here are some of the ways that to generate traffic to your blog.

Build a Network

When you’re reading other people’s blogs, you’ll develop a network of like-minded individuals and people who share similar interests. You can also meet people to provide your products and services to and you’ll find people who have products and services that you need.

The beauty of creating a network this way is that the more you are on other people’s blogs and commenting on their posts, the more traffic you will receive. The thing to remember is that people love to have visitors on their site and they want to know who those people are. If you’re commenting on posts they have written, you can bet that they are going to appreciate that and check out your site as well.

Do This!

Register a feed reader account at a website like Newsgator (www.newsgator.com) or Blog Lines (www.bloglines.com) and add some feeds from your favorite blogs. Now, spend about 1 to 2 hours per week reading your blog feeds and comment on posts that you feel you can provide valuable feedback on.

Create Links Back to Your Site

By commenting on other people’s blogs, you’re creating a search engine ranking fiesta and all roads lead back to you! Page rank is determined by a number of things but one of those things is how many incoming links you have to your website. The more links, the higher you rank.

One thing to keep in mind though is that a simple comment is not going to give you much back in terms of valuable traffic and notoriety. When posting comments and creating these links back to your site, you want to be sure there is some substance in your comments.

Another way to create links back to your site is to write great blog entries that people will want to post onto their blogs. In the world of blogging, people ‘copy’ content all of the time and link back to the original author. This allows you to have a viral marketing source and you won’t need to do anything to generate this traffic.

One last way to create links back to your site is to add your favorite bloggers to your “Blog Roll” and request that they add you to theirs. If you have a lot of colleagues, friends or family who also own blogs, ask them to also add you to their “Blog Rolls.” All of these incoming links will increase your traffic AND your page rank.

Do This!

Right now, go to your blog and create a “Blog Roll” if you don’t have one already. Add your favorite bloggers to this list. Next, ask your friends, family and colleagues to add you to their links list on their blogs. Make sure that whatever you do in terms of links, it is reciprocal so that both parties benefit.

There are many ways to generate traffic but those are just a couple of the ways to utilize the RSS feed reader tool that you have to stay in the line of sight of your potential customers (and ideal clients).

Erin Blaskie is the owner of Business Services ETC, The VA Coach and VA Matchmaker. She services internet marketers, coaches, speakers and solopreneurs with their everyday operational needs which frees up their time to focus on the big picture. She can be found at www.erinblaskie.com.

Whether you’re just starting out in the blogosphere or you write for an established blog, you’ll need an angle to set your blog apart from the rest. Ideally, this theme will carry through all your posts, injecting the blog with a unique style and personality (e.g. snarky, witty, professorial, egotistical to the point of humorous, self-deprecating, nihilistic, voyeuristic). Your angle could also be in the way you present your content, too. For example, you might offer video blog posts that are extreme close-ups or you might include hand-drawn illustrations with your posts.

An angle helps make your blog remarkable, which is a laudable goal for any marketer. In his book “Purple Cow,” marketing guru Seth Godin stated that being “remarkable” doesn’t mean you (or your blog) needs to be the best, it means that you need to “be worth remarking about.” Seth also said that the opposite of “remarkable” is “very good.” In other words, having a “very good” blog just doesn’t cut it — not when there are hundreds of millions of other blogs out there too.

Another way of thinking about a “hook” or an “angle” is to think about your blog as “link bait.” Link bait is content that is so funny, so interesting, and so useful that it becomes irresistible to other bloggers and site owners to link to and “remark” on. Nick Wilson revealed 5 “hooks” in his landmark post on link baiting:

1. humor hook
2. news hook
3. contrarian hook
4. resource hook, and
5. attack hook

Link bait can take the form of Top 10 lists, humorous videos uploaded to YouTube, checklists, cartoons, tools, widgets and blog plugins — to name a few.

One business blog that I think really nailed this concept is Sparkle Like the Stars, a blog owned by jewelry retailer ice.com. The blog is snarky, irreverent, fun, voyeuristic, trendy and useful — all at the same time! This blog’s hook is paying off, in the form of a loyal following.

We, at Netconcepts, decided to follow in the footsteps of Sparkle Like the Stars to create a blog about shoes we affectionately named, “The Shoe Paparazzi.” The idea behind it was to fuse footwear with the “sport” of celebrity watching in order to capture and keep readers’ interest. At this point it’s still just an experiment, a pet project of Netconcepts that wasn’t commissioned by a client, but is something we hope can be used in the future to prove the case for the “celebrity watching hook” as a viable angle for online retailers.

As far as blogs go, I’m not 100% certain we’ve hit that right hook/angle yet to build that loyal following every blogger dreams of. I put it to you, my fellow bloggers, do you think our Shoe Paparazzi experiment is link-worthy? What’s your blog’s hook, and how’s that working out for you? Talk back via comments.