March 11, 2010

Where Did All the CEO Bloggers Go?

CEO blogs used to be all the rage within the business blogging community. Remember when we’d hear blog consultants gush about CEOs who dared to blog with transparency and authenticity. I rarely hear much talk about CEO bloggers anymore. Do you?

Remember Jonathan Schwartz? He was the poster child of blogging CEOs, the now former (as of February 3rd) CEO of Sun Microsystems. All you could hear was crickets on Jonathan’s blog from May of last year until finally Jonathan’s farewell post on January 27. Clearly he had a few things going on; Oracle was in the process of acquiring Sun. When you’re selling your company that is pretty much all that occupies your mind. I know that first-hand, as I’m happy to say my company (Netconcepts) was acquired by Covario last month.

The thing that most struck me was the name of Jonathan’s new blog. It’s titled “What I Couldn’t Say”. Hmmm. I guess transparency within a corporation only goes so far.

With the economy is in freefall, perhaps the tolerance of various boards of directors for CEO transparency has lessened? Or it could be simply that CEOs are just too busy and blogging isn’t such a priority, now that “blog” isn’t Word of the Year anymore.

Tony Hsieh, CEO of Zappos, is another CEO blogger who was acquired and who we don’t hear from any longer in the blogosphere. His last post was July of last year, and that wasn’t so much of a blog post as it was a copy of a letter that was sent to all the Zappos employees announcing the acquisition by Amazon. Before that, Tony last posted in January 2009.

I’m guilty too. My own “CEO blog” hasn’t seen any activity in over a month — no posts since Covario acquired us. But the reason for my ‘radio silence’ has nothing to do with the acquirer. I may no longer be a President/CEO, but I am still encouraged to keep blogging. The reason I don’t blog frequently is the same one as last year (when I was only posting a few times a month at best): I’m preoccupied running around speaking at conferences all over the U.S., writing for magazines, etc.

Then there are the corporate blogs where the CEO occasionally chimes in with his/her own post. My acquirer, Covario, fits into that group with its “Actionable Insights” blog. Trinity Road, an etailer of religious products like first communion dresses and rosaries, has a corporate blog, but you rarely if ever hear from the CEO on it.

Then there are the CEO blogs where you wonder if it’s actually the CEO who’s blogging because it’s so polished. Steve Spangler the science toys e-tailer, I think fits into that category. If you look at the posts on Steve’s blog you’ll see a gradual evolution to a style that is more and more polished.

Chris Baggott, CEO of the Compendium Blogware, has one of the best CEO blogs out there, in my opinion. It’s full of valuable content, it’s not overly polished, his personality really shines through, and he blogs regularly. It figures though. If any CEO would have that kind of a CEO blog, it would be the CEO of a business blogging software company!

Learning From Business Blogging Mistakes

Posted by: Lee Odden of Online Marketing Blog on 07/7/08

With as many right things you can do with a blog to make it successful, there are nearly as many things you can do wrong. Below are 3 common mistakes companies make with corporate blogs, why they make them and what you can do to avoid them.

Mistake Number One: Not Setting Goals
Many business blogs are started without specific goals. Blog software is typically so easy to install and setup that the number of new blogs has been overwhelming, making it difficult for any one blog to stand out.

Identifying the purpose of the blog is as important as researching similar blogs and the communities they are involved with. The networks of users associated with blogs similar in purpose and content to your own should match the blog’s target audience.

Mistake Number Two: Not Keeping Control
Since many companies start blogs as an experiment, they often are not taken as seriously. As a result, third party blog hosting platform and url are often used such as companyname.blogspot.com, companyname.wordpress.com or companyname.typepad.com.

Why shouldn’t you host your blog using a third party domain name? First, you have no control. If you want to change blogging platforms, there is typically no reasonable way to redirect traffic from the old blog to the new address in a search engine friendly way.
Mistake Number Three: Not Sourcing Content
The excitement and promise from starting a corporate blog can often become a case of overenthusiasm when it comes to writing content. Most people are hard pressed to write good emails, let alone 400 word blog posts. Writing original content every day or at least a few times a week can become near impossible if plans are not made editorially and for sourcing content within the organization.

Obviously there are many more mistakes companies make with corporate blogs ranging from not optimizing blog templates and posts to inconsistent posting to a lack of metrics. We’ll save those for another “Business Blog Mistakes” post version 2.0. Companies that want to avoid making business blogging mistakes can hire a blog consultant like the folks at TopRank or any of the contributors listed in the left side bar of Business Blog Consulting.

The Process of Starting a Corporate Blog

Posted by: Dana VanDen Heuvel of Made for Marketing on 02/25/08

Do you really need a process for starting a blog? Well, not if you’re a small, one-person business and you’re the only person to answer to. However, if yours is a multi-million (or billion) dollar enterprise that needs multiple layers of approval, then the following first in a three-part series on the process of setting up a corporate blog will benefit you.

This comes from a post at MarketingProfs, so here are the highlights. For the full post and original material, read on over here.

There are three phases to the corporate blog process. 1) Investigate, 2) Create, 3) Activate. This post deals only with the investgate phase, which follows these steps:
1. Determine Goals for Your Corporate Blog
You need to to determine why you’re doing this, get baseline measurements in place and create a vision for success. See the mindmap below for more detail.

2. Assess Your Market for Blog Viability
Not every company should blog. You need to understand what kind of conversation is taking place in your market and if you can easily enter the conversation with your blog strategy. You also need to look internally to make sure that this fits with your corporate culture.

3. Map to Overall Marketing/Communications Strategy
This is critical. The blog should not be an appendage or bolt-on to your marketing. If you’re going to do it right, it needs to be integrated into the rest of your messaging and conversation.

4. Risk Profile Assessment
Ask yourself a few questions to determine how ready you are to engage in the market conversation. You’ll have sooner or later, but here are a few things to look out for before you leap.
- Have you ever personally used social media and what’s your comfort level?
- What is your company’s tolerance for risk (e.g., initiating new or untested marketing tactics, launching bold corporate initiatives, etc.)?
- How does your company normally react to negative commentary from the media?

For more, read the MarketingProfs post: What’s the Process for Starting a Corporate Blog? How Long Does It Take? [Part 1 of 3].

Weblog (Blog) Implementation Process Roadmap

 

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