March 17, 2010

Where Did All the CEO Bloggers Go?

CEO blogs used to be all the rage within the business blogging community. Remember when we’d hear blog consultants gush about CEOs who dared to blog with transparency and authenticity. I rarely hear much talk about CEO bloggers anymore. Do you?

Remember Jonathan Schwartz? He was the poster child of blogging CEOs, the now former (as of February 3rd) CEO of Sun Microsystems. All you could hear was crickets on Jonathan’s blog from May of last year until finally Jonathan’s farewell post on January 27. Clearly he had a few things going on; Oracle was in the process of acquiring Sun. When you’re selling your company that is pretty much all that occupies your mind. I know that first-hand, as I’m happy to say my company (Netconcepts) was acquired by Covario last month.

The thing that most struck me was the name of Jonathan’s new blog. It’s titled “What I Couldn’t Say”. Hmmm. I guess transparency within a corporation only goes so far.

With the economy is in freefall, perhaps the tolerance of various boards of directors for CEO transparency has lessened? Or it could be simply that CEOs are just too busy and blogging isn’t such a priority, now that “blog” isn’t Word of the Year anymore.

Tony Hsieh, CEO of Zappos, is another CEO blogger who was acquired and who we don’t hear from any longer in the blogosphere. His last post was July of last year, and that wasn’t so much of a blog post as it was a copy of a letter that was sent to all the Zappos employees announcing the acquisition by Amazon. Before that, Tony last posted in January 2009.

I’m guilty too. My own “CEO blog” hasn’t seen any activity in over a month — no posts since Covario acquired us. But the reason for my ‘radio silence’ has nothing to do with the acquirer. I may no longer be a President/CEO, but I am still encouraged to keep blogging. The reason I don’t blog frequently is the same one as last year (when I was only posting a few times a month at best): I’m preoccupied running around speaking at conferences all over the U.S., writing for magazines, etc.

Then there are the corporate blogs where the CEO occasionally chimes in with his/her own post. My acquirer, Covario, fits into that group with its “Actionable Insights” blog. Trinity Road, an etailer of religious products like first communion dresses and rosaries, has a corporate blog, but you rarely if ever hear from the CEO on it.

Then there are the CEO blogs where you wonder if it’s actually the CEO who’s blogging because it’s so polished. Steve Spangler the science toys e-tailer, I think fits into that category. If you look at the posts on Steve’s blog you’ll see a gradual evolution to a style that is more and more polished.

Chris Baggott, CEO of the Compendium Blogware, has one of the best CEO blogs out there, in my opinion. It’s full of valuable content, it’s not overly polished, his personality really shines through, and he blogs regularly. It figures though. If any CEO would have that kind of a CEO blog, it would be the CEO of a business blogging software company!

Business Blogs Can Bring You Killer PR

When talking to people about the benefits of business blogs I often mention “establishing your credibility.” This goes hand-in-hand with “getting killer PR.”

Let’s face it, journalists are having to do more with less, so they’re more and more likely to turn to Google and other search engines to track down “experts” in a given field.

As you continue to build your blog over time, creating great content in a specific niche, Google’s more likely to return your blog as a result when a journalist starts researching a column or article. I’ve never hired a PR firm, and I work out of the top right corner of the US us locals call “Maine”, but I’ve gotten quotes in Inc., BusinessWeek Small Biz, and other periodicals and the local evening news because of our Web marketing blog.

In the Independent Street blog over at WSJ.com, Kelly Spors writes on How to Get Killer PR and gives five important tips. Just add “Write a Business Blog” as number six and you’re well on your way.

Upcoming Blogger Conferences

WordCamp Dallas is later this month — March 29-30. Netconcepts’ own Chris Smith will be speaking on SEO for blogs. There’s a great lineup of speakers, including WordPress founder Matt Mullenweg. Registration is only $20. There’s no reason not to attend! Even if you blog on a different blog platform, you should still attend. The networking with fellow bloggers alone is worth the travel costs. I speak from experience, having attended WordCamp in San Francisco last summer and I loved it.

Blog World Expo is another fabulous conference to attend. Their inaugural year was last year. It took place in Las Vegas and will be back in Vegas this year — September 20-21. At last year’s conference I spoke on an SEO panel with SEO gurus Aaron Wall, Andy Beal and Vanessa Fox. I stayed to the very end of the conference, and I was glad I did. I got to hear billionaire blogger Mark Cuban speak during the closing keynote of the conference.

Then there’s BlogHer 2008 — a conference for and about women bloggers, taking place July 18-20 in San Francisco. All the speakers are women. My 16-year-old daughter Chloe Spencer (the Neopets blogger) was privileged to speak on their Professional Blogging panel at BlogHer 2007. I attended last summer and really enjoyed it, even though I wasn’t the main intended audience (i.e. women bloggers).

One guy I spoke to during a cocktail reception at BlogHer last year told me that BlogHer was a great conference for single men like him to attend. He said it was “like shooting fish in a barrel.” Haha, I laughed when I heard him say that. Contrast that with WordCamp Dallas, which is projected to be 75% male.

Any other conferences for bloggers out there that I’ve missed?

Is Your Monitor Size Holding You Back?

Bloggers are information workers. And information workers need a big screen monitor — and/or multiple monitors — to be optimally productive. The Wall Street Journal blog recently posted about a study by the University of Utah that found that folks using a 24-inch screen completed tasks 52% faster than those with an 18-inch screen. And folks using two 20-inch screens completed tasks 44% faster than those with an 18-inch screen. So size (and quantity) really does matter. This conclusion was affirmed by most of the commenters to that WSJ post.

So… what monitor size are you blogging with? And are you using two monitors, or just one? That one single small monitor you’re using for blogging is holding you back!

According to a Google employee who commented, Google engineers get to choose between a single 30-inch HP LCD or two 24-inch monitors, and employees in other departments get one 24-inch.

My office setup is 3 screens — my MacBook Pro laptop screen which is 15-inch, a secondary, 17-inch monitor plugged into my laptop, and an iMac with a 17-inch built-in display. The iMac and my MacBook Pro are set up to both use the same keyboard and mouse. To accomplish this, I use a free software program called Synergy. It is amazing! I can move my cursor across the three screens with one long swipe of my mouse. I can copy text on my iMac and paste it onto my laptop, and vice versa.

When I went from one screen to three screens, I definitely saw a productivity benefit across many activities, including email, blogging, article writing, and Powerpoint creation. Right now as I write this post, I have the “Write Post” screen on one display and the Wall Street Journal post open on another display. It makes it so much easier when I want to quote or reference bits from the WSJ.

Another interesting point that another commenter to the WSJ post made was that monitor size was a criterion he used in evaluating potential employers. He called it an “environment factor.” That was really good insight. We at Netconcepts are in the process of trying to fill 11 open positions. Seeing workstations configured with awesome monitors could very well influence a candidate’s decision to come work at Netconcepts.

Bloggers, What’s Your Hook?

Whether you’re just starting out in the blogosphere or you write for an established blog, you’ll need an angle to set your blog apart from the rest. Ideally, this theme will carry through all your posts, injecting the blog with a unique style and personality (e.g. snarky, witty, professorial, egotistical to the point of humorous, self-deprecating, nihilistic, voyeuristic). Your angle could also be in the way you present your content, too. For example, you might offer video blog posts that are extreme close-ups or you might include hand-drawn illustrations with your posts.

An angle helps make your blog remarkable, which is a laudable goal for any marketer. In his book “Purple Cow,” marketing guru Seth Godin stated that being “remarkable” doesn’t mean you (or your blog) needs to be the best, it means that you need to “be worth remarking about.” Seth also said that the opposite of “remarkable” is “very good.” In other words, having a “very good” blog just doesn’t cut it — not when there are hundreds of millions of other blogs out there too.

Another way of thinking about a “hook” or an “angle” is to think about your blog as “link bait.” Link bait is content that is so funny, so interesting, and so useful that it becomes irresistible to other bloggers and site owners to link to and “remark” on. Nick Wilson revealed 5 “hooks” in his landmark post on link baiting:

  1. humor hook
  2. news hook
  3. contrarian hook
  4. resource hook, and
  5. attack hook

Link bait can take the form of Top 10 lists, humorous videos uploaded to YouTube, checklists, cartoons, tools, widgets and blog plugins — to name a few.

One business blog that I think really nailed this concept is Sparkle Like the Stars, a blog owned by jewelry retailer ice.com. The blog is snarky, irreverent, fun, voyeuristic, trendy and useful — all at the same time! This blog’s hook is paying off, in the form of a loyal following.

We, at Netconcepts, decided to follow in the footsteps of Sparkle Like the Stars to create a blog about shoes we affectionately named, “The Shoe Paparazzi.” The idea behind it was to fuse footwear with the “sport” of celebrity watching in order to capture and keep readers’ interest. At this point it’s still just an experiment, a pet project of Netconcepts that wasn’t commissioned by a client, but is something we hope can be used in the future to prove the case for the “celebrity watching hook” as a viable angle for online retailers.

As far as blogs go, I’m not 100% certain we’ve hit that right hook/angle yet to build that loyal following every blogger dreams of. I put it to you, my fellow bloggers, do you think our Shoe Paparazzi experiment is link-worthy? What’s your blog’s hook, and how’s that working out for you? Talk back via comments.

Do You Need a Blogging Regimen?

As a certified Business Blog Consultant–I’m still awaiting the paperwork, but I’ve been assured it’s on it’s way–I work with a number of businesses on their blog and other Web marketing strategies. Being a blog consultant is tricky; much of our work is up front.

We often design a blog, set it up on either WordPress or TypePad, strategize with the client, identify influential bloggers in their industries, and show them how to work the software.

Often, that’s where our work ends. Some of our clients blog regularly and see the expected, positive results and return on their investment. Others, unfortunately, put up one or two posts and begin the shame spiral of neglect.

Although I’ll sometimes nag a client who’s blog is whithering on the vine, there’s not much I can do–short of ghost blogging–to get their blog back in shape.

Which is why I wrote Jumpstart Your Blog: A Business Blogging Workout Regimen. The article reviews some blogging basics along with the amount of time new bloggers should spent on each activity.

I’m not sure if this is a salvo against abandoned blogs, a wake-up call to companies that have neglected their blog, or a reality check to people who are thinking about a blog but don’t realize the time and passion that needs to be committed to a successful business blog…I guess I’ll leave that up to you to decide.

If you do have a new or lapsed blog, perhaps all you need is a workout strategy. What do you do when it’s been a while since your last blog post?

 

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