October 11, 2008

How Interactive is Your Blog? Measure It!

One of the coolest things about business blogging is the social interaction and community that is built when readers leave meaningful comments. Like a good story, a post elicits a response from the reader. As your community develops, the value of your brand increases. But this warm and fuzzy feeling that people get about your brand as they interact with you on your blog can be hard to measure and quantify. That’s where blog interaction metrics come in.

Building a blog to one or more interaction metrics can help you focus on what’s important - brand engagement.

Do you measure a successful post by the number of readers, bookmarks added to del.ic.ious, diggs, comments, number or quality of backlinks, or a combination of all the above? Some metrics have a place in your blog marketing scorecard, like number of comments. And some do not, like number of trackbacks (unless you like counting spammers — and that you could do all day!). Because the last thing you need is just more data for the sake of data.

Avinash Kaushik came up with some really nifty blog success metrics that really resonate with me. I bet they’ll resonate with you too. They are:

  • Raw author contribution (posts per month and words per post)
  • Audience growth (onsite & offsite, visitors and unique visitors)
  • “Conversion” rate (comments per post)
  • Citations (blog inlinks, Technorati rank)
  • Ripple Index (# of unique blogs linking to your blog)
  • Cost (time, hardware/software technology, opportunity cost
  • Benefit / ROI (comparative vs. direct vs. “non-traditional” vs. unquantifiable)

As you start measuring the above and then gauging the success of what you’re doing on your blog based on these metrics, you can tie your activities back to something more meaningful than just the “hits” you’re generating.

If you want to learn more about metrics, I encourage you to watch the archived recording of a “Website Metrics and ROI” webinar that Avinash and I presented last year. No registration required. Just click and watch (or download). It’s 100 minutes of the two of us talking about our favorite metrics — not just for blogging, but also email marketing, web marketing, search marketing, and more. And if you just want to scan over our Powerpoint slides before you invest 100 minutes of your time (and I don’t blame you — time is precious!), here’s the PPT file. Enjoy!

FeedBurner Blog Metrics

What blog metrics do you value most? How do your readers interact with you? Do you have any particular reporting tools you recommend? Your interactivity is welcome and invited.

Secrets to Success - What Are Yours?

Posted by: Erin Blaskie of BSETC on 05/12/08

Everyone has secrets to their success. It’s what makes them tick and it’s what makes them get things done. I’d love to share with you the secrets to success that I have found and would love to hear about yours.

I think that regardless of what we do in business, be it blogging, administration, bookkeeping, etc., we still need to have that secret in order to push forward.

1. The Speed of Implementation.

I can’t take full credit for this. I mean, I’ve always done it but I didn’t come up with that line. I don’t really know who originally said it but I saw it on an Eben Pagan video and it resonated so well with me. To be successful, you must take your ideas and implement them - FAST. Don’t hold back and don’t dilly-dally with details and with trying to be perfect. Get it up there and out there and tweak as you go.

2. Using Your Strengths & Delegating the Rest.

Don’t try to do everything yourself. Let’s face it - we all know you’re brilliant but to be successful, you need to learn that you aren’t the best person to do everything in your business. Read the E-Myth Revisited for a great take on what it means to wear many hats as an entrepreneur. It’ll make you realize that you should focus on what you’re good at and then delegate out the rest. Find the right people and they’ll pay for themselves.

3. Surround Yourself with a Good Support System.

This is essential. I’ve always been blessed with a great support system. My family has always supported my dreams and has never held me back (even if some of them - like wanting to be a millionaire before I turn 30 - seems far-fetched) and my husband is numero uno in terms of providing me with space and time to grow and build my business. Learn to surround yourself with positive people and rid yourself of the toxic people.

4. Only Do What You Love to Do.

I try to implement this daily. I don’t do anything I don’t love to do. Why? If I do things I don’t like to do, I run the risk (the high risk) of doing a poor job at or taking light years to turn it around to my client. We’re not meant to do everything. We’re just not. It’s the same with clients - we’re not meant to work with everyone. We’re meant to do the work where our passion lies and where our heart is because THAT makes us successful.

5. Only Work With People Who Energize & Inspire You.

This is really important. While it sounds similar to the support system, this refers more directly to your clients and/or customers. I’ve had an interesting entrepreneurial life thus far and I’ve met both really amazing clients and other clients whose styles did not mesh well with mine. I’ve come to learn that I’ve got certain characteristics that not everyone can get used to - for example, I only do scheduled calls due to my busy work schedule - and if the people I work with can’t come to terms with that, we won’t work over the long-term. So, find people that you are inspired and energized by and who embrace your talents and understand the way you work.

6. Limit Your Overhead.

Don’t do things in a complicated way. I swear to you, for everything you want to do in your business, you can usually do it on the cheap AND get a really professional result. I’ve hardly spent any money on marketing or advertising for my business. Aside from my website, I have very little marketing overhead. My websites are done inexpensively too because I do them myself. I understand that not everyone has that talent but do your research, stay in the green and you’ll become more successful. Think of how much less stress you’ll have when money is not an issue!

7. Be Aware of Your Human-ness.

I love this one. I often find that in the land of the entrepreneur, too many people forget that they are human (or that those they are talking to are also human). What I mean is that often times, things are done or said that would never be done or said if both parties were standing in the same room. Treat your fellow entrepreneurs with respect and you’ll go a lot farther. This too is something I’ve learned as I’ve grown as a business owner and moved out of that ‘corporate’ mindset.

8. Be Generous.

Don’t be afraid to give away information or help out your fellow business person for nothing in return. I don’t mean start giving away your services for free but sometimes, provide advice or give away an ebook and do it for free. Don’t ask for a favor in return and don’t ask for payment. Just do it. It feels great and people will remember you. Michael Port, a past client of mine, used to quote often “Long after you’re gone, people won’t remember what you said but how you made them feel.”

What are your keys to success?

 

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