April 20, 2024

Facebook News Feeds. Oh,You Were Expecting PRIVACY…

Posted by: of Made for Marketing on 09/8/06
Comments Off on Facebook News Feeds. Oh,You Were Expecting PRIVACY…Linking Blogs : Add to del.icio.us :

The web works quickly, as so noted by Wendy Davis in her column today “Just An Online Minute… Facebook’s About-Face“. No sooner did Facebook put up their “News Feed” and “Mini-Feed” to keep users alerted about changes in their friends’ profiles through the magic of RSS than they were feeling the wrath of over 500,000 social netizens breathing down their neck to stop the privacy invasion. All this great publicity (and a 6%+ response rate – 500K of 9M, not bad numbers! Enough to make any direct marketer blush) thanks, in part, to the folks at Students Against Facebook News Feed.

The group has, however, issued a statement basically telling people to ‘back off’, as Facebook has impelmented satisfactory changes to it’s privacy policy.

The group’s initial impression is that Facebook has implimented most of the privacy changes that we asked for. We never believed Mark Zuckerberg was out to hurt people and that his corporation had nothing but good intentions when they launched news feed and mini-feed.

My take on this whole thing, which is obviously one-sided, is that this whole situation was a bit overblown and really shows the power of the social media zeitgeist when it’s way, way out of control.

Think about this. Plaxo has been doing this for years. I get emails all the time from them telling me that someone’s updated their content (though, it usually comes from my computer with the Plaxo toolbar installed). I also see this every time I log in to LinkedIn. In fact, just today, I can tell you who, of my connections, added friend and connections (and who they were!), updated their profiled, added their blog URL and other various administrative tasks. Tell me, what seperates these from the Facebook ordeal?

I say, there’s not much difference here, just a difference of perception. For some reason, that I’ve not the time to dive deep into here, the current generation of Facebook users (cursory view – there’s only one other person from my graduating university class on facebook..most everyone else is ’05 – ’10) have a warped perception that there’s privacy online. Really, since when? Google has your life in a box (and a well organized one at that). So what if your friends see that you added a new picture, seriously, with the volume of stuff (my experience with LinkedIn and Plaxo) coming though, it’s not like anyone will care anyway.

In the wise words of one Sun MicroSystems CEO, Scott McNealy “Privacy is dead, deal with it.â€? While I wouldn’t go so far as to say “dead”, there is a movement going on in the “identity” space, privacy certainly is not something you expect in an online social network (at least, not in this day and age, and not from Gen X)
The lesson that I take away, and the reason that we’re so in love with RSS (or News Feeds, Mini-Feeds, whatever…) is that it’s all about CONSUMER CONTROL and OPT-IN. Think about that the next time you lauch a great feature. (especially to a rabid community of 9 million). It’s that simple. Facebook made a quick about face, and was able to save face (sorry, couldn’t resist) here by implementing some very swift policy changes. Kudos to them for listening and reacting!

RSS is a great tool, just like every other great tool on the Internet, but it’s the best kind of tool when the user has the controls. If Facebook gives the controls to the users (and they know how to use them), we’ll see News Feeds come back in style on Facebook.

More info: WSJ (free article) New Facebook Features
Have Members in an Uproar

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